Privacy Policy for VUGO Driver: Drive & Earn
Effective Date: 12/29/2024
VUGO Driver: Drive & Earn ("we," "our," or "us") operates the VUGO Driver App ("App") for drivers ("Drivers"). This Privacy Policy explains how we collect, use, disclose, and protect your personal and driving information when you use our services.
Information Collection
- Driver Information: Name, email, phone number, address, driving license, and vehicle details.
- Location Information: Real-time and precise location data for navigation, tracking, and ride monitoring.
- Ride Information: Details about rides accepted, completed, canceled, including timestamps and ride history.
- Device Information: Device-specific data such as operating system, device type, app version, and browser.
- Communication: Records of communications with support, in-app messages, and other interactions.
- Navigation and Traffic Data: Route information, traffic conditions, and driving behavior analytics.
Use of Information
- To manage and maintain Driver accounts.
- To match Drivers with nearby riders efficiently.
- To track ride progress and ensure accurate routing.
- To improve the performance, reliability, and security of the App.
- To provide timely customer and driver support.
- To fulfill legal, regulatory, and safety obligations.
Disclosure of Information
Your information may be shared with:
- Service Providers: Such as payment processors and technical support platforms.
- Riders: Basic Driver details are shared to facilitate ride fulfillment.
- Law Enforcement: When required by applicable laws or in case of legal proceedings.
- Affiliates and Partners: Within the scope of service delivery and improvements.
Security
We implement reasonable and industry-standard security practices to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.
Your Rights
- Access and update your profile and account information.
- Request deletion of your personal data (as per legal allowances).
- Opt-out of non-essential notifications via app settings or by contacting us.
Contact Us
For questions, requests, or concerns regarding this Privacy Policy, please contact us at: onmove107@gmail.com
Changes to Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any significant changes will be communicated within the App. Continued use of the App indicates your acceptance of the updated policy.
Additional Terms for Drivers
- Ride Acceptance: Drivers are responsible for accepting and completing ride requests promptly and professionally.
- Safety Guidelines: All Drivers must comply with local traffic rules and VUGO's safety protocols.
- Vehicle Requirements: Vehicles must meet our eligibility criteria and be maintained in safe and working condition.
By using the VUGO Driver: Drive & Earn App, you agree to the terms outlined in this Privacy Policy.